Originally Posted by
Xiaotung
Why not start a retro claim now? Many Star airlines now process claims in real time.
I have. SQ provide a PDF of a fillable form to use for partner airlines and it then has to be emailed off to some "Retro Claim" email address. It's definitely not a real-time, on-screen experience - fairly typical of SQ/KF I'm afraid
After 3 days receipt was acknowledged with the advice "For retroactive mileage requests on Singapore Airlines' airline and non-airline partners, you will be notified of the outcome of your request(s) within 8 weeks."