Originally Posted by
mduell
The FA said "We are all good now." and you snarked back?
Misrepresentation of facts. OP wrote that the FA followed up immediately with a falsehood.
Also, customers do not "snark back." This stupid Western attitude that customers and agents are on equal footing, that customers must be equally as respectful to staff, is exactly why customer service in the West is terrible compared to Asia.