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Thread: Avios compensation delay - What to do?
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Old Apr 8, 2019, 7:20 am
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corporate-wage-slave
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Originally Posted by flyingcrazy
From your experiences is it better to phone up and complain? Have any of you had similar issues?
When I was offered 10k Avios for a seriously annoying nixed connection (regaled in the EC261 thread) I noticed the Avios before I noticed Customer Relation's reply. So I think something has gone wrong here. So yes I would ring up Customer Relations, UK afternoon office hours, and see if they can fix it for you. Have the original incident number to hand.
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