Originally Posted by
nookanaya
I would first just mention it to my manager. In the scenario of a fully-refunded room night there might be general agreement that the company should get reimbursed. If it's for something trivial like a $10 breakfast that was refunded, I think there would be general agreement that it would not be worth everyone's time to pay that back.
The company should not get the full refund when it was the employee who was inconvenienced and more importantly took the initiative to make a complaint resulting in compensation. If I know in advance my efforts to seek redress for poor treatment are only going to line my employer's pockets then I am not going to spend an instant of my time complaining about anything.
Last edited by Badenoch; Apr 8, 2019 at 10:23 am