I am excited to hear of your desire to stay with us and your interest in our Best Rate Guarantee program. After researching, I was unable to validate your submission based on our Best Rate Guarantee terms and conditions. The Member Advance Rate is exclusive to members and cannot be booked by those potential guests who are not members of the World of Hyatt. For a claim to be considered for Best Rate Guarantee the rates to be compared must be public rates available for all guests to book without requirements; therefore, the claim is invalid.