FlyerTalk Forums - View Single Post - Customer Service refused to send me to the Loyalty desk
Old Apr 6, 2019, 8:15 pm
  #2  
Jaunts
 
Join Date: Feb 2019
Posts: 121
I recommend you remove the agents' names from your post. This is Marriott's fault, not theirs. In my opinion, calling the service representatives out by name like this is a form of online bullying. These were issues or limitations of the Marriott IT system, and representatives have no control over that.

I also advise you to contact one of the Bonvoy Lurkers here on this board. The email is [email protected]
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