FlyerTalk Forums - View Single Post - Some candid thoughts from a director of rooms
Thread: Some candid thoughts from a director of rooms
View Single Post
Old Apr 6, 2019, 7:21 pm
  #11  
supatight80
 
Join Date: Jan 2013
Location: CEB - primary/YVR -secondary
Programs: AC*Super Elite (100K) / PR*Elite / AY*Platinum (OWE) / SPG*Bonvoy Titanium (LTT)
Posts: 2,272
Originally Posted by CPH-Flyer
I guess that is more related to the specific hotel/staff than to the system. I just got a "Welcome back to your 5th stay at the hotel" from the GM when checking in last week. So it is not like it is impossible for them to keep track.

I also got several welcome back letters this year from the GMs even though I've never stayed at those properties before...
supatight80 is offline  
Reply