FlyerTalk Forums - View Single Post - Some candid thoughts from a director of rooms
Old Apr 6, 2019, 5:48 pm
  #5  
SkiAdcock
A FlyerTalk Posting Legend
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 71,114
Originally Posted by Johnny Rocket
I had a very interesting conversation recently with the Director of Rooms of a Starwood hotel who happened to be driving a shuttle bus.

He also said something very interesting about how hotels are reimbursed when points are used. As you know from the Le Méridien NYC court case a few years back, it was revealed how Starwood would reimburse the full Average Daily Rate of a room rate once the occupancy level of the hotel hit 95%.... but Marriott don't.

He said they only reimburse the first 50% of point redeemed rooms... not ALL like Starwood.
Perhaps there was a reason he was driving the shuttle bus

MAR reimburses rack rate when occupancy gets to 90%, and the 50% comment is wrong as well.

Cheers.
SkiAdcock is offline