Originally Posted by
endet
I had success assigning seats in advance by contacting the local office. I dont know what your exact route is but the contact details on the "about us" page changes depending on the region / country you select on the top right hand corner.
May trip was DUB-XMN-MNL and return and the MNL was able to assign seats for me in advance.
Is this your first flight with them? Are you aware that you require a VISA for transferring flights in XMN as you have to enter China? There are Visa on arrival (or transfer visa) available to many countries but not all. I don't want to scare monger you but just make you aware that there is no straight "flight to flight" transfer as it would be in many other airports.
Thanks for the reply. I finally got back around to this. Did they charge you a fee for the seats? Seems like I could select it now, but they'll charge me if I pick them. I'm traveling with three other people and hope to have them assign us all together. I'm going from LAX-TAO-XIA-ICN. Their customer service seems decent. I screwed up on one of my buddy's birthday on one of the bookings. They said they'll change it for free. They just couldn't do it when I called because they needed his passport number. Once I get it, I'll call to update and also ask about the seating assignments.
Yes, this is my first flight ever with them. I've never even known about this airline until I started looking for flights. They were the cheapest one. I've been doing some research and I'm aware. I'll be in 2 hour layover in TAO. I don't think we'll be getting off the plane though. I think the stop is just for refueling before we fly out to XIA. If I do have to get off for a short period of time. Would I need the Visa on arrival for that? I know for sure I'd have to get one in XIA because I'll be there for about 23 hours. I'll probably have to get the 72 hour transit visa. I know they provide a hotel also since it's an over night flight. I could taken another flight, but I figured, it's a good way to spend a whole day in China and explore that area. Thanks for the reply!