FlyerTalk Forums - View Single Post - FAQ : Marriott Bonvoy Stays/Points not posting [Master Thread]
Old Apr 4, 2019 | 1:15 pm
  #610  
KRSW
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Join Date: Aug 2008
Location: Somewhere in Florida
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Originally Posted by TerryK
I found that it is better for stays not to post instead of posted incorrectly.

Once a stay is posted incorrectly, subsequent requests to correct night/point credit is often rejected automatically by Indian robots. They simply don't read my note and reject requests without reviewing. I had to request multiple times to correct mis-posted stays.
The form works alright for completely missing stays, but I find calling in works best for irregularities. Even at that, the last time I filled out the form, they credited me 1 night and 1 night's worth of points, not the full amount for the stay....so I still had to call in.
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