Originally Posted by
Chukiechz
my concierge told me there’s a team that supposed to be refunding points on properties that have dropped. I still haven’t gotten mine yet, but she said maybe give it a few more weeks
I had a four night stay at a hotel, three days were before the price drop, one after. I didn't have a good way of just canceling and rebooking the reservation, but I'm happy to report that Hyatt has retroactively credited me with the 5K point difference.