Originally Posted by
SQTraveller
I'm not sure how many get upgrade offers and then get the complimentary upgrade.
I have never experienced this. I have never ever received an upgrade offer (pre check in or at check in). Most of the time, it's at the boarding gate, when my boarding pass is scanned and they set off a beeper.
The last two times I’ve been upgraded from WTP to CW (from YVR and DXB) I’ve been asked if I wanted to pay to upgrade at the check-in desk, and then received it complimentary anyway between then and boarding.