FlyerTalk Forums - View Single Post - United Will Trial Mandatory New Express Dining Service Concept In Business Class
Old Apr 3, 2019 | 1:03 pm
  #106  
bocastephen
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Originally Posted by raehl311
Confrimed this as part of the express service trial, or they're just doing away with those things system-wide?

Because if it's optional, the lights are still on until everyone who selected non-express is done eating.

Personally, I don't need a meal on a 9-11 PM departure to Europe, I'll eat dinner beforehand. Have some decent snacks available and I'm good. Offer food in the PL lounge (at a more appropriate time for dinner) even better.

For those coming in on tight connections, if you're in paid J you almost certainly also had meal service on your incoming flight.
1. you have your eye mask - I can have my dinner and stay up as late as I want - not as late as others in the cabin dictate for me
2. maybe you don't need a meal, but it's possible others do
3. I don't consider a pack of potato chips and some candy a "meal" on my inbound connection that is either outside the distance or time frame for hot meal service, which Kirby already slashed - so now to accommodate your personal preference, I need to force a long connection so I can use the Polaris Lounge to have my dinner?

None of your points are fair to other customers.
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