Consistently Shorted Points
I am consistently getting shorted points by SPG Asia properties. This has long been an issue with SGS, and now I have a streak of three in a row for March, with SGS, StR Bangkok, and PG Tokyo failing to credit me for on-property spend (restaurant and spa) that is expressly supposed to be points earning under the T&C.
These are not insubstantial quantities of points - with bonus, we're talking over 10k for recent PG stay, for example.
This is happening so consistently I find it hard to believe it's accidental. Seems to me instead to be yet another example of properties simply flouting program rules that cost them money.