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Old Apr 3, 2019, 7:16 am
  #210  
R_occupant
 
Join Date: Mar 2019
Programs: Le Club Accorhotels, Miles & More, Hertz Gold Club
Posts: 4
Originally Posted by AccorHotels Concierge
Dear members,

We're aware of this bug so our IT service is currently working to fix it.

Thank you for your patience and your feedbacks on this bug.

Best regards,
Amy
Dear Amy,
Would you be so kind to suggest the way I can claim missing points from January x3 points promo? Your respected customer support service ignored 7 (seven) of my messages in a row, so please advise on another way to contact a person that is responsible for that?
Many thanks.
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