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Thread: FAQ : Marriott Bonvoy Stays/Points not posting [Master Thread]
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Old Apr 3, 2019 | 4:35 am
  #603  
shoodawg
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Join Date: Aug 2003
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Two out of last four stays issues with points and nights posting. First example was 1 night shorted and half points shorted. Second example nights ok but 23,000 base points shorted. With additional points shorted on elite and promo bonuses. Wonder how many people this is happening with.

Contacted using missing points / stays link = crickets
Contacted second hotel = crickets
Contacted live phone agent / elite line = resolution / crediting all due points for second stay (was a 54,000 point fix - base, elite, bonus)
Last edited by shoodawg; Apr 4, 2019 at 7:10 pm Reason: list resolution
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