Data point - Just stayed here last week for 2 nights on pre-devaluation points (60k per night). Since it was special trip with my wife, I asked for the paid upgrade to the Grand Victoria Harbour Room. I stayed in touch regarding some reservations and with my arrival so early I asked to see if they can hold our bags while we freshened up in the spa/gym bathroom. Upon arrival, room was not ready as expected but they mentioned about rushing to clean one up. After getting notification that room was ready by email, went back to the checkin counter and was pleasantly surprised that we got upgrade to the Premier Executive Suite Victoria Harbour room. By far the best hotel and best room I've ever stayed at thus far in my life. Gorgeous room and views.