Now that somebody said It I did get a letter from Bill Marriott thanking me and saying lifetime and have been platinum ever since until just last week...then life time gold as can be seen in my account lifetime gold........but you can see from my past stays 22 in last 24 months as far back as they go all have been posted with the platinum bonus.....i justr stayed at JW Macau and Coutrtyard Marriott Shatin and then 2 Nights Rennisance Harbour view...all understood and made efforts to honor..so good on em while the Bonvoy guys are silent and I remain Gold.....so have to ask and then i feel like an idiot ..therefore I have started cancelling my nights as scheduled until this is resolved..and I sent notes to everybody sugested so i guess give them time.