Just finished a 1-night stay here (to trigger the double point promo). My first (and maybe last) at this hotel. My thought are as follow.

- not good arrival experience - waited in line for about 5 mins (no other guest before me) before someone came to help. no recognition of elite status at all. no late check-out offered, need to ask for it. they just handed me a sheet of club lounge benefit and a pair of key cards and pointed me to the elevator bank of south tower. that’s it. maybe i should adjust my expectation to match hotel of this size (and also marriott’s way of treating elite customers).
- hotel ground looks nice. they did a good job on renovation.
- no suite upgrade, just a club room on 27th floor near club lounge. didn’t ask or push anything because it’s just me for a short staycation. while the room was nice, it is not as big as other 5-star hotels in Bangkok. it’s cramped actually, also low ceiling. very small bathroom and no bathtub.
- no turndown service provided. (Didn’t need it anyway, just noticed that it was advertised)
- club lounge and staffs were very nice. pretty impressive F&B offering in the evening, just okay for breakfast. a bit crowded in the evening, more relaxing in the morning (as expected). however, quality doesn’t match quantity, ex. cheap meat, cheap wine.
- spotted a LOT of working lady in the hotel, including in the club lounge.
- nothing memeorable with departure experience.

Overall, an OK stay in a good 4-star conference hotel. it’s quite cheap and you’ll get what you pay for. However it’s just not my preference.

Next staycation in Bangkok, i’ll stick with legacy SPG options like the athenee (same owner of this hotel but in a different league above) or SGS.