Originally Posted by royal757

so I rushed to the gate this morning and asked her to take me off the e-up list as I knew she was going to comp. upgrade all elites to J.
As she was taking me off, the system apparently had just cleared me and my eups coupons were already taken it. She said I could make a request to Aeroplan to get them back.

my point is : I am angry I had to use those e-ups when I knew for sure Gate Agent was going to comp the elites. It's not an elite heavy route, and I wasn't able to cancel check in to cancel the eup request.

anyone have experience asking for eups back since the Gate agent comp'ed the elites?