FlyerTalk Forums - View Single Post - Does KLM and Air France can't check Elite status with Skyteam?

Apr 1, 2019, 1:21 am

#2

wuzziduzziman

Join Date: Dec 2012

Location: DUS, BRU, POA

Programs: Skyteam E+ (FB PfL), Latam Black, LH MM, Iberia plus, HH: Diamond, Marriott Bonvoy: Plat

Posts: 1,124

Looks like a classical system glitch to me. You should claim compensation for the luggage fees, along with an evidence about your E+ membership (e.g. screenshot):
https://www.klm.com/travel/de_en/cus...r_a_refund.htm

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