Originally Posted by
EGW1
I had a tour of the SGS last time I was in town to see what all the hype was, and I wasn't overly impressed, but it seemed ok. I think the St Regis is still by far the best Bonvoy option for my own tastes, which has led me to pay more and sacrifice lounges.
SGS makes up for some weakness in the hard product with phenomenal service, Plat recognition, and a wide variety of food and drink venues. SR is a bit one-dimensional in comparison, though the hard product is quite nice.