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Thread: Delay due to the BA staff mistake in cargo loading. Any chance for goodwill avios?
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Old Mar 30, 2019 | 5:42 pm
  #19  
HMPS
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Originally Posted by Often1
You are very much oversimplifying a much more complex process.

If you have never made a mistake, I suppose that your outrage is justified.
But for the mistake(s) we made, many a times we 'pay" for them !
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