FlyerTalk Forums - View Single Post - Delay due to the BA staff mistake in cargo loading. Any chance for goodwill avios?
Old Mar 30, 2019 | 12:47 pm
  #16  
Thomas PL
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Join Date: Jun 2018
Location: Warsaw, Poland
Programs: BA Gold (OWE), SK Gold (STE+), LH SEN (*G), IHG Diamond Amb, HH Diamond, Accor Gold, Hertz PC
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Originally Posted by itsmeitisss
Did you give your boss some of your wages back to compensate the company?
Impossible to answer your question, but I've never asked my employees to pay any compensation to customers from their pocket. Such compensations are calculated in the risk of running a business and remain the cost of the business owner.
And even if, in my country labour law strictly limits employee's liability for unintended mistake. I assume that in the UK it's similar. So even if BA would ask the ramp agent to participate in the cost of that delay I believe the costs of the fuel only (yes, we were refueled) would already exceed his liability.
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