Well, disregard my last message. Arrived at the Cleveland board, no name to be found. Even though my reservation clearly had my gold number on it. Do not assume, even if Priceline accept your gold number that it will transfer over to hertz. To Make matters worse had to stand behind a woman in who is the first time renter underage and paying with a debit card. And it was 11:30 at night. Company is s great for corporate, not-so-great / inexpensive personal rental. Rant over.