Originally Posted by
Disinto
Cool, thanks! So you just need to present your hard printed Gold status card to the lounge, and they would accept it?
According to Star Alliance website, yes. See the seconf point below. This is why I am so annoyed with Air NZ’s decision not to comply.
Star Alliance Gold Customers travelling in any class of travel
As a Star Alliance Gold customer travelling in any class on a Star Alliance member airline operated flight, you have access to any member airline lounge at the airport where your flight departs, if the following conditions are met:
- You present your boarding pass of a Star Alliance member airline operated flight which departs at the same day as your visit or latest by 05:00 AM the next morning.
- If your boarding pass does not carry the Star Alliance Gold indicator, you will need to also show your valid Star Alliance Gold card.
- The lounge displays the Star Alliance Gold logo at the entrance.
- You are entitled to bring one guest travelling on any Star Alliance flight departing from the same airport on the same day.
https://www.staralliance.com/en/lounge-access-policy