FlyerTalk Forums - View Single Post - Please post your Royal Ambassador Experiences 2019
Old Mar 29, 2019, 1:01 pm
  #39  
DieselYVR
 
Join Date: Jun 2009
Location: LHR
Programs: CX GO, BA Gold, OZ*G, IHG Spire RA
Posts: 316
IC NY Times Square

IC NY Times Square

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
I'm a bit mixed here as the hotel is very strictly applying the new benefit rules and have limited the upgrades to a Sky View Corner as the highest level. You are also no longer offered a cocktail as a welcome amenity, it's points only. The resort fees are waived for RA's but the benefits are also waived (no $20 F&B credit and $15 laundry credit). They also say the minibar benefit is for beverage only.

Which room did you book and which upgrade did you receive?
Booked King Bed Deluxe Corner and received Sky View Corner

How are the rooms?
Fine but relatively small as they are at this property.

How is the exec. lounge?
N/A

Did you receive a welcome gift?
Yes, fruit plate.

How was the minibar?
Quite basic. Five minis plus beer and wine.

What was good and what was bad?

-Good
Staff were all helpful and friendly. The person that checked me in clearly explained the new RA rules.

-Bad
The re-stocking fee on the mini-bar is quite high. Upgrades are now only Sky View Corner max.

Value for $ or Priority Club Points?
OK for $300/night. I usually stay at the Barclay as I prefer it and it is usually cheaper. This time they were asking $400/night.

Would you return?
Only if the rate is much lower than the Barclay.


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