Originally Posted by
JonNYC
This was AA735 on March 25th, to confirm?
Personally, I'm not sure that that sounds right that that ticket should have been voided with the presented facts.
There seem to be other reports of AA voiding tickets for people who arrive late, but before scheduled departure. In that window, it seems that they ought to be charged a change fee and fare difference and then rebooked. Once the flight has departed, the ticket would be properly voided.
It may be that the change fee for an international ticket + fare difference exceeds the cost of a new ticket, so the new ticket may make sense. But, that ought to be explained to the passenger.