Onboard my first flight in PS and discovered an issue when trying to use my QC25s. A quick search did not return any relevant reports though I would be surprised if no one has raised this before.

The PS seat has a 2 jack setup for audio so I naturally got my airplane adapter out to use my QC25. I quickly ran into an issue as it appears there is insufficient clearance to properly seat the adapter (see photo)


I tried using each jack without the adapter but only the left channel could be heard. I also tried using the adapter upside down but when fully seated only the left channel came through. If I partially seat the adapter upside down them I'm able to hear both L and R.

The provided LSTN headphones work without issue, what am I doing wrong with the QC25s?