FlyerTalk Forums - View Single Post - Marriott Bonvoy Brilliant $300 hotel expense reimbursement reports
Old Mar 28, 19, 9:21 am
  #12  
ESpen36
FlyerTalk Evangelist
 
Join Date: May 2002
Location: NYC, USA
Programs: AA EXP 3MM, Lifetime Platinum, SPG Gold, MR Gold, HH Gold
Posts: 10,449
Keep in mind that some Marriott properties overseas are franchise operations, and the credit card charge might have the name of the local hotel operator, not Marriott, Sheraton, etc. As a result, the system does not code properly as 6x, and the credit does not work. Happened to me in South America last year. The charge showed up as a third-party company that turned out to be the name of the franchise hotel operator. It took a call to Amex, and the rep said they could offer the points as a "one-time goodwill gesture." I guess I won't be staying at that property again.
ESpen36 is offline