Originally Posted by
IADFlyer123
Thank you for clarifying. It was weird as I tried HUACA. The agents are useless and really don't seem to know what they are talking about. "Thank you for being a whatever premier member with United?" Read off a script much?????
Interesting. I read in some other thread that the line just recognizes and fast tracks
1Ks. This made sense of my most recent interactions. I was quickly connected to agents who recognized me as a
1K when I had to do some last-minute changes to the itinerary that brought me here to Rome, Italy. The service was pretty quick and efficient. However, it was quite clear that the system didn't recognize me as a
1K when I called again from Rome (I'm sure that my number didn't look exactly the same to the system's computers what with international prefixes and all). But when I entered my credentials, my interactions proceeded just as before.