FlyerTalk Forums - View Single Post - Consolidated "1K/Premier Call Line/eMail Experiences" Thread
Old Mar 27, 2019, 8:56 am
  #175  
IADFlyer123
 
Join Date: Oct 2013
Location: WAS/ BOM
Programs: UA 1K, Marriott Gold, HHonors Gold
Posts: 1,567
Originally Posted by jsloan
There hasn't been a 1K line in a long time. However, 1Ks are supposed to get priority handling (shorter queue).

That said, there have been sporadic reports of this happening to various people, including some GSes, over the past month or so. Basically, it's somehow forgetting that you're a 1K and routing you through the general queue.

Thank you for clarifying. It was weird as I tried HUACA. The agents are useless and really don't seem to know what they are talking about. "Thank you for being a whatever premier member with United?" Read off a script much?????
IADFlyer123 is offline