Originally Posted by
jsloan
There hasn't been a 1K line in a long time. However, 1Ks are supposed to get priority handling (shorter queue).
That said, there have been sporadic reports of this happening to various people, including some GSes, over the past month or so. Basically, it's somehow forgetting that you're a 1K and routing you through the general queue.
Thank you for clarifying. It was weird as I tried HUACA. The agents are useless and really don't seem to know what they are talking about. "Thank you for being a whatever premier member with United?" Read off a script much?????