Originally Posted by
col747uk
I requalified for GGL on 8 December and was already Diamond in Hilton Honors. Based on my nights this year Hilton says my status will change to Silver on 1 April. Spoke to GGL line on 11 March and the6 put me on that weeks list.
message on account page still says changing to Silver on 1 April. How long does it take for Hilton to action the BA list?
Have a trip to NYC on 11 April and want to ensure still Diamond.
many thanks
I am in the same position.
I wrote to GGL and the response was:
"Thank you for your email and providing the information.
I have requested your status be updated to Diamond with Hilton.
This can take a few weeks to update and I thank you for your patience at this time."
I suggest you call the GGL line back a few days before your stay if the status has not been updated and see if they can contact Hilton Honors of the hotel for you.