There is still no official seat map on this aircraft - not on TAP site nor any other place except the mock up.

However it should pretty much modeled the current lie-flat model, i.e. it is a 1-2-1 with staggered setting on the window sides in the sense of window window and window aisle. The phone rep would only understand it as window and aisle, because the no privacy seat on the window side section is indeed an aisle seat.