hclee01

IC Shanghai Pudong

What is your IHG Rewards Club status?
Spire Royal Ambassador

Were you (or for multi-stayers are you generally) happy with the hotel/stay?
Yes

Which room did you book and which upgrade did you receive?
Stayed here twice this year in Feb and Mar. Both times I booked Club Intercontinental Room and was upgraded to Diplomatic Suite

How are the rooms?
The rooms have been refreshed a few years ago. The suite comes with a sitting area with TV, writing desk as well as the bedroom with another TV.

How is the exec. lounge?
Lounge is nice and staff are friendly. There is a reasonable selection of finger food and noodles in the evenings. Have not tried the breakfast as I have used the main restaurant in Level 1 during breakfast. The restaurant in Level 1 offers a good selection of both Asian and Western food including an egg station and noodle bar. Staff are friendly too, but restaurant can get very busy during peak periods.

Did you receive a welcome gift?
A fruit basket and a welcome drink coupon for a drink at the Lounge in Level 1

How was the minibar?
A few beers, orange juices, mineral water and wine and some small bottle liquor. Nothing to shout about.

What was good and what was bad?

-Good
- Excellent location especially if you need to be in Pudong area. It is near the financial area (Lujiazui) with less than 10min taxi or train ride from hotel. Hotel is also near the Century Avenue Station which connects to Line 2, 4, 6 and 9. Line 2 can take you to Pudong International Airport.

- Staff are warm and friendly especially those in the restaurant, housekeeping and in Club Lounge.

- Club Lounge is on 24th level and offers a good nice view of Shanghai

-Bad
- Though the hotel has been refurnished a few years ago, it is starting to show signs of wear and tear and carpet at common area probably need a change.

- Hotel wifi will not allow you to access Google Services, LINE and whatsapps as well as Facebook, amongst others.

- Despite staying there a few times, each time upon check-in, they will need to take a facial image for all guests. This tends to hold up the queue.

Value for $ or Priority Club Points?
Yes

Would you return?
Yes