Originally Posted by
Jewel21
Thanks - I was aware originally of the issue which is why I kept an eye out and submitted the request with the evidence. I didn't see anything on how to an appeal a denial, but I will look again. Thanks
When I ran into this problem a couple of years ago I found that an email, in which I briefly explained the problem and emphasized my original booking class, was more effective than my phone call. YMMV.