Originally Posted by
clubeurope
Third, I also noticed that the crew also didn’t greet any Gold members either, as I noticed the passenger in the bulkhead was a Gold (GO tags, queued at J line). I understand the crew may just not be proactive in greeting, and I’ve been lucky (or unlucky?) to be greeted on all my CX flights when I held Gold, though what was unusual is that this crew we had was quite the delightful bunch, and was proactive and anticipatory whenever I interacted with them.
I somewhat recalled (but not 100% sure) seeing somewhere that GO are no longer greeted as per CX new SOP, though some crews still choose to do it.
I have mostly flown long haul Js since regaining GO last year, but in my limited Y short/medium haul experience I think I get greeted around 60-70% of the time.