Originally Posted by
ethernal
Online check-in doesn't really check you in, so whether you did that or not is not relevant.
My impression is that it queues up a request for the front desk to go through the actual check-in process, and if the hotel is oversold I could possibly see the earlier clerks avoiding processing the online check-ins so they don't have to walk people showing up during their shift, leaving all the walks to the night shift. It's a terrible idea, especially in not prioritizing the elites that cost them actual cash in addition to the room cost.