FlyerTalk Forums - View Single Post - Walked Despite OLCI - Courtyard Arlington/Entertainment Dist.
Old Mar 25, 2019 | 10:42 am
  #12  
fordan
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Originally Posted by ethernal
Online check-in doesn't really check you in, so whether you did that or not is not relevant.
My impression is that it queues up a request for the front desk to go through the actual check-in process, and if the hotel is oversold I could possibly see the earlier clerks avoiding processing the online check-ins so they don't have to walk people showing up during their shift, leaving all the walks to the night shift. It's a terrible idea, especially in not prioritizing the elites that cost them actual cash in addition to the room cost.
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