FlyerTalk Forums - View Single Post - Walked Despite OLCI - Courtyard Arlington/Entertainment Dist.
Old Mar 25, 2019 | 10:31 am
  #11  
SkiAdcock
A FlyerTalk Posting Legend
20 Countries Visited
3M
Conversation Starter
20 Years on Site
 
Join Date: Aug 2002
Programs: UALifetimePremierGold, Marriott LifetimeTitanium
Posts: 74,022
The hotel should have pro-actively reached out to the OP to let him know so that he could go to the 4Pts directly. Since they didn't do that & knew they were walking him, they should have already had the walk reservation made, the paperwork filled out to give him on arrival, paid for the transport to the 4P, paid for the room (while he doesn't care; his employer would), & provided the $$. Because of the way it was handled, if I were him, I'd still expect the $ & I would also ask for some extra compensation points.

Cheers.
SkiAdcock is offline