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Thread: Walked Despite OLCI - Courtyard Arlington/Entertainment Dist.
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Old Mar 25, 2019 | 8:08 am
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BearX220
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Originally Posted by kokimoto
Bonvoy said "I have forwarded your comments regarding reservation experience to Hotel Management to assist us in resolving this situation for you. Please allow us up to five days for your concerns to be addressed and an appropriate response to be provided to you." FIVE DAYS?
No consolation I know, but British Airways Exec Club just took ten weeks (and four discrete pleadings from me) to resolve a simple Avios points award problem. A five-day response from any travel / hospitality provider would thrill me.
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