Originally Posted by
ethernal
Unfortunately as a Gold you are entitled to only $100 compensation at Courtyards. At full service properties you would have gotten a lot more ($200 + 90,000 points). If you were Platinum or Titanium (and presumably Ambassador) you would get 90,000 points at the Courtyard as well, but unfortunately Golds don't get anything extra.
https://www.marriott.com/loyalty/mem...s/guarantee.mi
Online check-in doesn't really check you in, so whether you did that or not is not relevant.
Originally Posted by
kokimoto
Thanks for providing that link. It's helpful to know what the baseline is.
If "online check in" is not really checking in, then it should be called something else.
It depends on the property, but online check-in is, in fact, checking in at some properties.
Originally Posted by
ethernal
Agreed, it is a misleading term. In fairness I believe some properties that have keyless entry (i.e., NFC readers where you can use your phone as your key) may actually allow you to fully check-in, but I believe that is the rare exception and not the rule. The reality is that most properties - even those technically able to do the full check-in process - want to verify your identity and confirm you are present at the property.
It should probably be better called "pre-check-in" or something, but people probably wouldn't be as apt to use it.
As far as I know, all new-build and most renovated properties have keyless entry, even Courtyard and Autograph Collection properties.