Originally Posted by
kokimoto
Thanks for providing that link. It's helpful to know what the baseline is.
If "online check in" is not really checking in, then it should be called something else.
Agreed, it is a misleading term. In fairness I believe some properties that have keyless entry (i.e., NFC readers where you can use your phone as your key) may actually allow you to fully check-in, but I believe that is the rare exception and not the rule. The reality is that most properties - even those technically able to do the full check-in process - want to verify your identity and confirm you are present at the property.
It should probably be better called "pre-check-in" or something, but people probably wouldn't be as apt to use it.