Dear Randy
Dear Randy,
As you should know by now many of your FlyerTalk regulars recently attended an event known as RoachFEST '04. I was a rousing success as over 50 loyal US Airways Customers met with a delegation of 10 from US Airways led by Chris Chiames, Sr VP & Andrew Nocella, VP. This was a wide ranging discussion that ended on a very positive note. I sincerely wish you had been there.
Unfortunately you decided NOT to join us despite several e-mails & phone messages from myself and several associates. I truly can appreciate that you are a busy man with multiple roles and responsibilities to attend to. But to totally refuse to even acknowledge our correspondence or politely decline is most disturbing and unfortunate.
Most of us who formed the Cockroaches did so on this very board and to be dismissed out of hand raises many questions. I can well understand your reluctance to attend given the amount of US Airways pop-ups that appear on FlyerTalk and not wanting to endanger the revenue stream. All you had to do was say that.
So I'll ask you here publicaly "WHY? did you not acknowledge us?"