Sorry to be clear: she was offered coffee with cream, not served coffee with cream. A minor offence in the context of 2 x totally messed up non-vegan meals. It's illustrative of the crew not being informed of vegan, like offering a Hindu beef.
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And to be abundantly clear, I am not complaining about the quality of the food she was delivered in J. I am complaining about the total failure to deliver vegan meals on two consecutive flights. She was left eating instant noodles and sugary popcorn snacks - in my estimation a completely unacceptable dining experience.
next time just as a precaution, I would for one suggest that you order a fruit platter meal for your wife. It’s always been completely vegan (I’ve never been served figs for that matter) whenever I’ve ordered it, and it’s always been excellent because it is comprised wholly of fruits after all.