I've had the card for 2 months now. During the first month, the bonus points icon appeared 3-4 days after the transaction had posted. However, for this month's activity, there is no bonus icon even for transactions posted 10 days ago. Amex chat representative told me the icon appears once the statement closes. How should it be? A few days after or once the statement closes?
One more thing, has anyone had restaurant transactions done in US territories (PR) count as bonus? The card's terms only state "In the United States". I guess debating Puerto Rico's status with front line agents is useless as one of them told me restaurant transactions in PR do not count. In this case, is Puerto Rico a different country in Amex's eyes?