Originally Posted by
hockeyinsider
I'm amazed that nobody from Marriott has commented on this thread nor responded to the various reports of this on the travel blogs. You know damn well they've read about this. The lurkers are all over other threads.
Making this worse is the fact that the property is managed not by a third-party management company, but Marriott itself.
Has the original poster received a response, either from Marriott or the credit card company?
yes that is why i was saying they might have done a quick look and found it to be a much larger issue than imagined and are ramping up to do damage control or a more extensive audit
it does not bode well for them at all that they are ignoring the problem. even if its a bigger issue, they should have resolved it for the op, even as a gesture of good will if the prop is refusing to cooperate