FlyerTalk Forums - View Single Post - Bizarre Compensation Offer - $25 coupon for $2 headphones
Old Mar 24, 2019, 6:35 am
  #10  
defrosted
 
Join Date: Oct 2017
Location: BNA
Programs: DL GM, HH Diamond
Posts: 1,027
I don't find it bizarre in the slightest. Seems perfectly logical, as some mentioned giving a credit is net cheaper (and/or easier) than issuing a refund. Plus this way it looks like a nice compensation gesture. Win win, unless you rarely use Delta for personal reasons and the credit would be difficult to use.
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