Originally Posted by
thatflyer
Is this right?
I stayed at a Hyatt .. and because I didn't book direct with them but through a third party I am not eligible for points?
Seems a bit unfair! I still stayed with them....
The problem is that you probably paid the same rate that you would of you had booked directly with Hyatt, but Hyatt probably paid a commission of about 15% to the travel site. They aren't going to pay that 15%
and give you points.
I don't understand why people use OTAs. Nothing but problems.