Personally, couldn’t be bothered about the personal greeting, given the way it comes across, in most cases, pretty amateurish and robotic. Don’t see the point having someone staring into the screen while talking to me so they actually know the name. Maybe they should send their staff for training at SQ for that 😉

What I am more concerned about is meal choice, and being given priority selection as status pax (but then again, most carriers I fly do that theae days) works quite well for me with EK, never had any issue. However, given the endless recycling of menus at EK I wish they would adopt something else from SQ: book the cook!