FlyerTalk Forums - View Single Post - Marriott's Customer Service : General Discussion Thread
Old Mar 23, 2019, 6:00 am
  #250  
jaejaez
 
Join Date: Dec 2008
Location: South Korea
Posts: 1,168
The strength of MR has always been its footprint/number of rooms,particularly in the US. Level of courtesy/empathy rendered by its customer service associates were never its forte.
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